WorldShopping Guide

We purchase on your behalf and process delivery for you.

Getting Started

WorldShopping offers a service to purchase products for customers from online stores in Japan and process overseas shipment to 125 countries. Partner shops incorporate our system to offer our specialized cart. Customer support is offered in English and Chinese (Simplified / Traditional), in addition to Japanese. If this is your first time shopping with us, rest assured that the process is secure and easy.

3 Reasons to Choose WorldShopping

  • Shipment to 125 Countries and Regions

    You can purchase products from online stores that only offer domestic shipping.

    List of Supported Countries and Regions
  • Shop-Authorized Secure Service

    WorldShopping officially partners with shops, so you can use it with confidence.

    Shop ListPurchasing Process
  • Secure with Multilingual Customer Support

    Support is available in multiple languages: English, Chinese (Simplified / Traditional) and Japanese.

    Contact UsHelpFAQ

How it Works

  • 1.Order and Proxy Purchase

    Request purchase of items from online shops in Japan using the WorldShopping cart. (Products from online shops that do not display this cart can be requested through a separate request form). Upon receiving an order, WorldShopping will purchase the ordered items on behalf of the customer at the online shop.

    Request A PurchasePurchasing ProcessPayment Methods
  • 2. Product Arrival and Confirmation

    All orders are sent to the WorldShopping warehouse. Upon arrival, items will be unpacked, checked according to the "order information", and packaged for international shipping.

  • 3. Preparations Completed Email Notice

    The international shipping charges will be determined after the packing process has been completed (on average within 1 to 3 business days of receipt). An e-mail is then sent to the customer to inform the international shipping and handling fees and payment method.

    International Shipping Method
  • 4.International Shipping Payment and Shipment

    Customer follows the payment instructions in the email to process payment. The order will be shipped after payment is completed. (Expect the package to be dispatched the following business day, within two business days at the latest.)

    Payment Methods
  • 5.Wait for delivery!

    The package will be delivered by EMS (Express Mail Service) 2~9 days after shipment. ※Should problems arise, we offer support. If you do not receive your order, or it arrives damaged, please contact our customer support.

    Delivery Days (EMS: Tokyo)

* The number of payments may differ depending on the shop.

Two Payment Method

There will be two required payments, one at the time of purchase and the other at the time of international shipping.

One Payment Method

All charges settled at the time of purchase.

Customer Support

Reliable support available in multiple languages

English | 中国語( 簡体 / 繁体 ) | 日本語

Can't find what you want?

We can also help you search for products from stores if the WorldShopping cart is not available!